Frequently Asked Questions

When are you open?
Spring & Summer Hours
Monday to Thursday - 9:00am - 3:30pm || Friday - 9:00am - 8:00pm
Saturday & Sunday - 9:00am - 3:30pm
(Please note that our hours may change during holidays. (Announcements will be on our home page)

Where are you located?
We are at 4210 Telegraph Avenue between 42nd and 43rd Street, in Oakland
(Click on the address to find us on Google Maps)

How much? Do I need to pay for adults?
Adults and Pre-crawlers are FREE! An All-Day pass for kids is $4.95 and each sibling is $2.

Do I need to make reservations?
No, but if your party is more than 10, please call us and let us know so that we can accommodate you.

Can I book a private party at tumble & tea cafe?
Yes! Please visit our party page and call our party hotline at (510) 459-3811. We can accommodate private parties after regular business hours and our cafe is rentable for 150.00 per hour.

What forms of payment do you accept?
We accept cash only. For your convenience, we do have an ATM machine.


How big is your play area and what is in it?
The play area is 750 sq. ft. To see what we feature, view our play area page now.

What can I bring into the play area?
Drinks Only - NO FOOD

Can older siblings play in the play area?
Any child over 5 cannot play in the play area, but they can play games and color in the cafe area.

Where can I park?
Parking is available for free on 41st & 42nd. Metered parking is available out front on Telegraph Ave.

Shall I pack a lunch?
Please do not bring in any outside food. We provide healthy and delicious options for the whole family.

Do you offer organic food?
Yes,  wherever possible we offer organic choices. View our menus now.

What do I do with my stuff?
We have provided stroller parking and hooks on all walls and undertables to hang up your bags. This gives you more table space and allows us to keep the floors clean.

Do you rotate your toys? Do you sanitize them?
Ever 6 months we aim to get in new additions to the play area. We have regularly scheduled sanitizing of all toys and structures

Do you have a diaper changing facility?
Yes, we do! Inside the bathrooms.

Do I need to stay with my child?
Yes, and we have designed our space so that you can sit with friends and see your child at all times.

Do you have outdoor seating?
Yes, we offer a sidewalk café

Do you have wifi?
Yes, for café patrons only, we offer an open wifi network.

Do you have live music?
Yes, check the calendar for showtimes.

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